Privacy Policy
Last updated: [DATE — set this when you publish]
This Privacy Policy explains how ReviewFlow ("we", "us") collects, uses, and protects information when you use the Service.
1. Information We Collect - Account information: name, email, and role you provide when registering. - Business data: business profiles, QR codes, reviews, and feedback submitted through the platform. - Usage data: log data such as IP address and browser type, collected automatically.
2. How We Use Information We use collected information to operate and improve the Service, send transactional emails (e.g. feedback alerts, password resets), and provide customer support.
3. Data Sharing We do not sell your personal information. We may share data with service providers who help us operate the platform (e.g. email delivery, hosting), under confidentiality obligations.
4. Data Retention We retain account and business data for as long as your account is active, or as needed to comply with legal obligations.
5. Your Rights Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. Contact us using the details on our Contact page to exercise these rights.
6. Security We use reasonable technical and organizational measures to protect your data, including encryption of sensitive credentials at rest.
7. Cookies The Service uses only the minimum browser storage necessary for authentication (no third-party tracking cookies).
8. Changes to This Policy We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
9. Contact Questions about this Privacy Policy can be sent to the support email listed on our Contact page.
[REPLACE THIS ENTIRE DOCUMENT WITH A POLICY REVIEWED BY A QUALIFIED LAWYER BEFORE RELYING ON IT — ESPECIALLY IF YOU HANDLE EU/UK (GDPR), CALIFORNIA (CCPA), OR OTHER REGULATED PERSONAL DATA.]